Privacy Policy for First 4 Flooring Ltd
Effective Date: 08/09/2024
1. Introduction
Welcome to First 4 Flooring Ltd. (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.flooringwestmidlands.co.uk (the “Site”).
2. Information We Collect
2.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and address when you request a quote, schedule an appointment, or contact us through our Site.
2.2 Usage Data: We collect information about your visit to our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how you use our Site and improve your experience.
2.3 Cookies: Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services, including processing your requests and orders.
- To communicate with you, including responding to inquiries and providing updates.
- To improve our Site and services by analyzing usage data and user feedback.
- To send promotional materials, if you have opted in to receive them. You can unsubscribe at any time.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our Site and providing services, subject to confidentiality agreements.
- Legal authorities or regulatory bodies, if required by law or to protect our rights.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional communications from us at any time.
To exercise your rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date at the top. Your continued use of our Site after changes are made constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
First 4 Flooring Ltd
78 Green Ln
Wolverhampton WV6 9HJ
Email: info@flooringwestmidlands.co.uk
Phone: 01902 742751